Laura Benjamin is Principal, Communicate Colorado LLC, a veteran-owned communication consulting, coaching, training and facilitation company in Colorado Springs. For over 20 years, Laura has worked with independent businesses, Fortune 500 firms, boards, trusts, trade associations, metropolitan districts and the U.S. Military. She has coached, trained and facilitated for groups of 15-500 throughout the U.S., Canada, Germany and Great Britain.
Since 1997, Laura’s company has also led and managed customer service, communications and team development projects. As a member of the International Association of Facilitators, she has facilitated strategic planning sessions, partnering meetings, teambuilding and leadership/board retreats. Her clients include Paint Brush Hills Metropolitan District, Spectranetics, OrthoAccel Technologies, U.S. Army, State of Florida, ProRodeo Hall of Fame, UCCS and Cabela’s, among others.
Laura is creator of the CARLA Concept™, a communication, change management and issue resolution model and author of the book by the same name. She was a contributing author on interpersonal communication for Safety, Health and Asset Protection Management Essentials (CRC Press). In 2017, she will release four books, including Clear Cut Confidence: How to Raise an Issue and Prove Your Point in 5 Simple Steps, Taming Godzilla and Other Difficult People and Wildfires of Change: How to Rebound and Rise from the Ashes.
Laura is a skilled trainer and facilitator on interpersonal communication, change management, listening, teamwork, DISC Behavioral Styles and the Conflict Lens™. Her work has been featured on television, radio, in newspapers and trade magazines. Laura has been a commencement speaker for colleges and universities and has been a guest lecturer on leadership and communication for graduate and undergrad students.
Earlier in her career, Laura served on the Communication Staff for the Mayor and City of Colorado Springs. At Current Inc., she was a Sales and Customer Service Team Manager who supervised an operations team of 100+ employees. She also led an upsell initiative for the 400-person call center which achieved almost $1M in revenue in 18 months. At the Rochester Institute of Technology and National Technical Institute for the Deaf (RIT/NTID), Laura was a Senior Human Resources and Employee Benefits Specialist supporting 2500+ faculty and staff, including the deaf and hearing-impaired.
Laura holds a Bachelor of Arts in Humanities from California State University, Sacramento. She served her country as a decorated Non-commissioned Officer in the United States Air Force, with seven years active duty as a Paralegal. She was also a volunteer on the Base Honor Guard Team, providing military honors for fallen service members. Laura attended the Non-commissioned Officers Leadership School and earned a USAF Commendation Medal and Marksmanship Medal.
As a volunteer, Laura has supported the Home Front Cares Welcome Home Heroes Program, Junior Achievement, Young Women of the West and Colorado State Parks and Wildlife. She also served on the boards of the National Speakers Association Colorado Chapter, Pikes Peak Partnership and Pikes Peak Council of the Boy Scouts of America. She is Past-president of the Colorado Springs Society for Human Resources Management and a 2010 graduate of the Leadership Program of the Rockies (LPR). Laura served two 3-year terms on the Bureau of Land Management Resource Advisory Council (RAC) for the Colorado Frontrange.
Laura lives in Black Forest, Colorado, where a 2013 wildfire took two lives and burned 500 structures, including her cabin home. It inspired her to publish tips for wildfire survivors at WildfireSurvivors.com. Laura enjoys camping, skiing, hiking, hunting, kayaking, writing and exploring Colorado. She is the proud mother of three and is owned by two spoiled cats.
To discuss your goals, please call or send us a note.
Laura’s top strengths from Gallup’s StrengthFinders Report include:
- Relator: finds deep satisfaction in working hard with those whom they have close relationships to achieve a goal
- Empathy: can sense the feelings of others by imagining themselves in others’ lives or situations; people share their innermost thoughts or feelings knowing they will be accepted without judgment
- Maximizer: will focus on strengths as a way to stimulate personal and group excellence, seeking to transform something strong into something superb
- Developer: can recognize and cultivate the potential in others, spotting the signs of each small improvement and inspiring individuals to see their best qualities and claim their moments of excellence
- Strategic: skilled at creating alternative ways to proceed; faced with any given scenario, can quickly spot the relevant patterns and issues, generate innovative ideas and propose systematic programs of action