Laura Benjamin is the Colorado Communication Pro™. Based in Colorado Springs near Denver, she speaks, trains, coaches and facilitates team meetings throughout the U.S. For over 18 years she has specialized in online and interpersonal communication to build better relationships with customers, co-workers and constituents.
Clients say she has helped them…
- Promote their company, cause, career, product or program
- Build productive relationships with customers, co-workers and constituents
- Facilitate team meetings, leadership retreats, strategic planning sessions
- Set goals, build strategy and quantify outcomes
- Learn and leverage online communication tools
- Maximize personal and organizational strengths
- Bring a fun, inspiring, educational presentation to their meeting or event
Laura Benjamin is the owner of a facilitation, coaching and professional development consulting company in Colorado Springs near Denver. For over 18 years, she has worked with Fortune 500 firms, independent businesses, boards, leadership teams, trusts, trade associations, non-profits and the U.S. Military. She has trained, facilitated and spoken for groups of 15-500 throughout Colorado, the U.S., Canada, Germany and Great Britain. She is known for her down-to-earth interactive style, substantive content and entertaining approach.
Since 1997, Laura has also managed large-scale customer service and team development consulting projects. She has coached executives, business owners and frontline leaders. As a facilitator, she has organized and led strategic planning sessions, marketing summits and leadership retreats. Her clients include OrthoAccel Technologies Inc, Wells Fargo, U.S. Army, Junior Achievement, State of Florida, Habitat for Humanity, Cabela’s, ProRodeo Hall of Fame and Museum of the American Cowboy among others.
Laura is creator of the CARLA Concept™ Communication Model and author of the book of the same name. She is a skilled facilitator in a number of business and professional development assessments, including DISC Behavioral Styles, Team Dimensions, Personal Listening, and Leadership CultureLink profiles. Her work has been featured on television, radio, online journals, newspapers and trade magazines. She has been a commencement speaker and guest lecturer at colleges and universities on career success, customer service, leadership and communication.
Earlier in her career, Laura served on the Communication Staff for the Mayor and City of Colorado Springs. At Current, Inc. she was a Sales and Customer Service Team Manager who supervised an operations team of 100+ employees. She also led an upsell and cross-sell initiative at that 400-person call center which achieved almost $1M in additional revenue in 18 months. At the Rochester Institute of Technology and National Technical Institute for the Deaf (RIT/NTID), Laura was a Senior Human Resources and Benefits Specialist who supported over 2500 faculty and staff, including the deaf and hearing-impaired. Through her efforts, the college achieved a 20% increase in benefit plan participation.
Laura served her country as a decorated Non-commissioned Officer in the United States Air Force, with seven years active duty as a Paralegal. She was also a volunteer member of the Base Honor Guard Team, providing military honors for Active Duty, Reserve and National Guard service members and families. During her enlistment, she attended the Non-commissioned Officers Leadership School and earned a USAF Commendation Medal, Marksmanship Medal and Honorable Discharge.
Laura has volunteered for the Pikes Peak Area Quality of Life Indicators, Home Front Cares Welcome Home Heroes Program, Junior Achievement, Young Women of the West and Colorado State Parks and Wildlife. She also served on the boards of the National Speakers Association Colorado Chapter, Pikes Peak Partnership and Pikes Peak Council of the Boy Scouts of America. She is Past-president and member of the Colorado Springs Society for Human Resources Management, a 2010 graduate of the Leadership Program of the Rockies and member of the International Association of Facilitators. Laura was appointed by the Secretary of the Interior to serve a second three-year, public-at-large role on the Bureau of Land Management’s Resource Advisory Council (RAC) for Colorado’s Frontrange.
Laura is a mother of three and gramma of two. She likes to write, read, camp, kayak, hike and spend time with family. She lives in Black Forest near Colorado Springs. In 2013 her historic log cabin home burned in the Black Forest Wildfire, but she has now rebuilt on the same site. Find Laura on Facebook, Pinterest, Twitter and LinkedIn. Subscribe to her blog articles and updates at Laura-Benjamin.com.
Please contact Laura to discuss how she can help you.
THE PERSONAL STORY
I grew up in Upstate New York as the eldest of six children. My mom was a city girl and dad was one of 10 on a nearby farm. They met at a bus stop, dated for five years, married and raised a close-knit family. We attended Catholic schools, spent our free time skiing, swimming and roaming the woods at the cabin Grandpa built near Canandaigua NY. Eventually Mom and Dad followed their young ‘uns out to Colorado, where we all still live. Five of the six of my siblings are self-employed small business owners, thanks to Dad’s entrepreneurial genes.
I enlisted in the United States Air Force right after high school, cross-trained into the paralegal career field and traveled the US, starting with the frigid Upper Peninsula of Michigan. An assignment to Lowry AFB in Denver, Colorado got me hooked on Colorado. So after marriage, three children and working in HR at the Rochester Institute of Technology, the kids and I moved to Colorado Springs to join family. I worked as a call center rep, then Sales Team Manager at Current Inc. before starting my training, coaching and consulting business in 1997. Along the way I’ve also held jobs cleaning out stalls at a 400-head horse farm and tweeted for the Mayor and City of Colorado Springs as a member of the communications staff.
My personal style is an I/ENFP on Myers-Briggs and a high “I” on the DiSC Profile. Top strengths from Gallup’s StrengthFinders test are Maximizer, Strategic, Empathy, Relator and Developer. I am blessed to be well suited for the work I do.
God is good. Life is good. The “kids” are grown, parents and siblings are happy and healthy. We had a slight bump in the road when our home and my business burned in a 2013 Colorado wildfire, but we’ve since rebuilt and recovered. Faith, family, freedom, friends, clients and subscribers are very important to me. I am owned by two cats and strive each day to make a positive difference in people’s lives!