WOC 001: Author Mark Adams on Conflict [Podcast]

Mark Adams of Achievement Edge, LLC. is an expert in conflict management. He is the Colorado author of two books on conflict: Responsible Conflict and Courageous Conflict. In this episode, he tells us why most people hate conflict, how to engage in a constructive way with conflict resolution skills that apply at home or at work.

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Mark Adams Author on Conflict

IN THIS EPISODE YOU WILL LEARN:

  • How we all contribute to conflict situations
  • What confirmation bias means
  • Why a personal conflict style may be situational
  • How avoidance can erode trust
  • The story of The Two Monks
  • What surprises him most about how people cope with conflict
  • How to create responsible conflict
  • Socrates’ Three Tests to deal with gossip
  • That moral outrage is a result of low self-esteem
  • The importance of slowing down and listening