Victimhood: How to Turn It Around and Take the Lead

Earlier this week I opened a new Facebook page and set up a new website. “What, another one?” I can hear my friends say as they read that sentence. Yep I did. But it had nothing to do with business. The page is and the site is You see, it’s been three years since […]

Please Make It Stop! How One Woman Spotted a Company Crisis

One day, in the middle of a call center, a very pregnant young lady (as opposed to being just a little bit pregnant) stood in the middle of the aisle that ran between dozens of cubicles and shouted at the top of her lungs: “Someone please listen to me! Something terrible is happening!” And it […]

Warning! Outspoken Woman Ahead

So I went and did it. I spent $30 to have a banner made, which I hung between two trees at the front of our property, on a main road, for all the world to see. Have you ever felt so strongly about something that you were willing to make a fool of yourself? Yes, […]

How to Leverage Learning with Social Media, Blogs, Podcasts, Images and Video

If you teach, coach, train or offer learning in any way – for customers, co-workers, emerging leaders, volunteers, donors, board members or project teams, you have an invaluable set of tools at your disposal for little or no cost. So, don’t be a dinosaur! Leverage social media, blogs, audio podcasts, images and video to extend […]

Independent Thought Alarm and Principle of Legitimacy in Leadership and Governance

People aren’t complicated. Human nature is fairly predictable. And we don’t need a plethora of rules and regulations to define every possible way a person might step out of line. Typically, we can boil it all down to the basics – a few simple things most people want and deserve.

Your Top 10 List and Medal of Honor Recipient Sal Giunta

Ever made a list of the Top 10 Best Things, important things, you’ve done in your life? Go ahead – try it. And it doesn’t matter whether they’re personal or professional. (I’ll wait while you finish. Tick, tick, tick, tick…) So, was it easy or hard to come up with 10? It may be hard […]

27 Things I’d Like to Tell My Co-workers

I get letters! People love to share their opinions, insights and frustrations. And as long as I don’t name names, they give me permission to pass along most of their comments. Recently, I wrote about 27 things I’d like to tell my manager. Now, here’s what some of you say you’d like to tell your co-workers: […]